Shipping policy
At **EnduroVexel**, we are committed to delivering your order safely and as quickly as possible. Please review the shipping information below before placing your order.
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## Free Shipping
We are pleased to offer **FREE shipping on all orders**, with no minimum purchase required. The shipping cost is fully covered by EnduroVexel.
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## Order Processing
* Orders are typically processed within **1–3 business days** after payment is successfully received.
* Orders are not processed or shipped on weekends or public holidays.
* During busy seasons or promotional events, processing may require additional time.
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## Estimated Delivery Time
Delivery times vary depending on the destination country and local carrier operations.
| Destination | Estimated Delivery Time |
| -------------------- | ----------------------- |
| United States | 12–20 Business Days |
| International Orders | 12–23 Business Days |
Please note that the estimated delivery times are for reference only and may vary due to customs inspections, weather conditions, carrier delays, or other unforeseen circumstances.
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## Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Tracking details may take a few days to become active after the shipment has been dispatched.
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## Customs & Import Duties
International shipments may be subject to customs procedures, import taxes, duties, or other local fees imposed by your country's customs authorities. These charges, if applicable, are the responsibility of the customer.
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## Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before submitting your order. EnduroVexel cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.
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## Delayed or Lost Packages
While we work closely with our shipping partners to ensure timely delivery, unexpected delays may occasionally occur during transit. If your package appears delayed or cannot be located, please contact us and we will gladly assist you in working with the carrier to resolve the issue.
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## Contact Us
If you have any questions regarding shipping, delivery status, or your order, please feel free to contact our customer support team:
**Email:** [sales@endurovexel.shop](mailto:sales@endurovexel.shop)
We appreciate your patience and thank you for choosing EnduroVexel.